relational capacity × creative practice
holding change
together.
I help teams close the gap between the values on the wall and what happens in the room.
Through research, creative experiments, and facilitation, your team learns to name tensions, work with disagreement, and make its next move together.
let’s talk about your team
sound familiar?
the values are good.
something gets lost in practice.
“please take time off.”
But the people who never stop get celebrated.
“all perspectives welcome.”
But the objections arrive after the meeting.
“we need to change.”
But nobody has named what’s worth protecting.
These are places to get curious. Together, we find out what is happening and practice another way.
in practice · harvard × superfriendly
the workshop ends.
the practice keeps going.
Six sessions. Six participants. One living playbook.
An Inclusive Design Playbook the Harvard team owns, runs, and extends. That is the kind of handover this work is built around.
read the case studyhow we get there
notice. make visible.
try something together.
listen closely
find the pattern
Interviews and listening reveal the gap between the official story and the experience of doing the work.
get inventive
give it a shape
A drawing, a story, a carefully designed exercise: a way to see the dynamic and work with it together.
make it yours
build a repeatable practice
Try a sensemaking conversation or an objection practice. Adapt it until your team can lead it itself.
a small experiment
put the weird
on the table.
Inner pup work is a practice I’ve been developing with friends. This version grew out of a live group coaching conversation.
what does your inner pup need?
Imagine your body as a pup you’re responsible for accompanying. It’s here for all of this. How would you have its back?
- Picture your pup in a situation you’re facing. Eager? Wary? Tired? Notice what shows up, without trying to fix it.
- Ask what would help: a break, some backup, a little room to be excited? What gets easier to ask for on your pup’s behalf?
- Choose one small way to show up for it today. Ask for help, make some space, or invite a friend to show-and-tell.
What would change if your inner pup knew it could always count on you?
ways to work together
start with a real situation.
For leaders and teams who want to put their values into practice—and have room to try a different way of working.
a focused sprint
Work with one consequential pattern: how objections get heard, how support gets used, or how a team makes sense of change.
Leave with a practice your team can repeat.
an ongoing partnership
Build relational capacity through growth, a transition, or a change in how decisions get made. Listen, experiment, and develop internal facilitation together.
Grow the ability to hold this work yourselves.
We’ll shape the scope around your situation in an initial conversation.
hi, i’m zen.
a serious practice.
a whole person.
I bring research, design craft, and a playful way of seeing to the very human work of changing together.
My background spans design systems at Calendly, facilitation curriculum with Harvard through Superfriendly, and training in somatic practice and transformative justice. That grounding shapes how I notice what’s happening, design an experience, and stay with a difficult conversation.
more about my practicea place to begin
what’s happening
in your room?
A change coming. A conversation going nowhere. A good intention that isn’t landing. Tell me what you’re noticing.